Troubleshooting

Why can’t I login to the Love Nature app?
Make sure you have entered your username/email and password correctly. If you have forgotten your password, click “Forgot Password” and follow the password ...
Mon, 1 Feb, 2016 at 11:27 AM
What does video resolution mean?
Video resolution is the quality level of the video you are watching. Higher resolution means a better quality viewing experience. High Definition (HD) video...
Thu, 4 Jun, 2015 at 12:10 PM
Why can’t I watch a video in higher resolution?
Many of our videos can be streamed in full 1080 HD or even 4K resolution. Video resolution is in part determined by the resolution level the original progra...
Thu, 4 Jun, 2015 at 12:11 PM
Why is my video quality poor?
Video quality is in part determined by the resolution the original program was filmed in, but it can be affected by your internet connection speed. Love Nat...
Mon, 1 Feb, 2016 at 11:29 AM
How can I watch a video in fullscreen?
On the LoveNature.com website, click on the expand option in the lower right hand corner of the video player. All connected device and Smart TV applications...
Mon, 1 Feb, 2016 at 11:30 AM
Video Playback is not working on my tablet or phone
Video playback is not currently supported through mobile browsers. Please see our list of supported devices to find the appropriate app to enjoy Love Nature...
Mon, 1 Feb, 2016 at 11:31 AM